At Allegheny, customer service actually begins before you make your purchase. Our highly trained sales representatives will answer your questions and assist you in the proper selection of the destruction equipment and optional machinery that will best meet your needs and your budget. When your equipment requires parts or servicing, Allegheny’s systematic service procedures will enable you to get up and running as quickly as possible – to avoid interruption in your daily operations and costly down-time. In most instances, you’ll be put in touch through a single phone call with the technicians at our factory who designed and built your equipment. They will come up with a solution for you, either providing needed information on your system’s operation or suggesting a replacement part. Since Allegheny manufactures its own equipment in our own factory here in Delmont, Pennsylvania, most parts are available for immediate shipment. At Allegheny, we understand that response time, clear communication, and expert technical knowledge are the essential elements of outstanding customer service – and our commitment is to be the very best at all three to benefit our customers.